Customer Care
At NFS, we understand that your customers are your prime asset and our service and support are designed to enhance loyalty and encourage repeat purchases.
As a business founded on family values, we value each transaction and treat your customers like a member of our team.
Our agents can service specific roles and become field experts to handle any issues that may arise. To ensure the best possible service, we provide dedicated and shared agent pools or can deploy a blended solution.
AWARDS:
- Multichannel Merchant Top Third-Party Logistics Services
- LiveHelpNow Challenge “Best Customer Service”
Account Management
Better than having your own administration offices and staff running your operations, the NFS Team Leader and Client Service Team excel in expertly managing your business with knowledge, integrity and turn-key support.
Call Center Services
From order placement to the most complex contact center inquiries National Fulfillment Services protects your greatest asset – your brand!
Real Time Support – Live Chat
In an age of on demand services, consumers expect Customer Service teams to respond instantaneously to their requests.