Catalog Fulfillment Services

Delight your customers with superior service and cost-effective support. Our expertise will build loyalty and enhance bottom-line performance in a wide variety of industry disciplines.

Catalog companies usually require a full range of professional support services to handle a myriad of complex fulfillment operations. When integration of systems and customer care is critical, National Fulfillment Services is the obvious choice. With the ability to manage thousands of SKUs, drop ship locations, eCommerce integration to flexible order processing systems and courteous, knowledgeable call center support; NFS is the ideal partner to handle your catalog company’s fulfillment needs.

• Best-way shipping logic through a broad array of carriers to reduce your transit costs
• Automatic induction of orders through API, EDI and XML based integrations for real-time updates
• Complete backorder management system that helps you keep lost sales to a minimum.
• Comprehensive reporting system to quickly ascertain inventory levels, orders, sales, financial activity and return data
• Customized email confirmations with clickable tracking links that give customers the ability to monitor their order status
• Returns management department with trained specialists who work within your policies to minimize profit loss and increase product recovery.
• Ability to handle an unlimited number of drop ship locations
• Inbound 24/7 contact center for orders and customer service
• Value-added services like custom packing slips with order attribute driven messaging, catalog inserts and gift wrapping/messaging

Find out how you can enhance your brand, build loyalty and improve your bottom-line performance with our catalog fulfillment services.